Sign up for our newsletter: 
0 item(s) / View Cart view cart
worlds largest belly dance superstore
Beginners Shopping Guide
NEW ARRIVALS
ON SALE
Belly Dance Costumes
Halloween & Party Costumes
Tribal & Gypsy Style
Hip Scarves
Bras & Tops
Belts
Skirts
Pants
Jewelry
Finger Cymbals & Zills
Veils & Isis Wings
Belly Dance Props
Beauty, Bindis & Body Art
Dance Shoes
Dance Bags & Totes
Music
Videos
Books
Housewares & Gifts
Make Your Own
Plus Size Dance Wear
Kids Belly Dance
Men's Belly Dance
Casual & Class Wear
Fitness & Weight Loss
Wholesale Lots & Sets
Gypsy Sugar Collection
Mayte Collection
Folk Dance
Indian & Bollywood
Gothic
Steampunk
Mardi Gras & Carnivale
Gift Certificates
CLEARANCE
$9.99 or less
$10 - $14.99
$15 - $19.99
$20 and up
Xotic Eyes Velvet Eye Applique Stage Maekup - SASSY SWIRLS
6282 Xotic Eyes Velvet Eye Applique Stage Maekup - SASSY SWIRLS
Xotic Eyes Stage Makeup Kit - TINK FAERIE
6278 Xotic Eyes Stage Makeup Kit - TINK FAERIE
Xotic Eyes Stage Makeup Kit - EXOTICA
6276 Xotic Eyes Stage Makeup Kit - EXOTICA
1Belly Dancer Harem Genie Costume - RED / SILVER
2Get Bent - Circus Style Flexibility Training with Kristina Nekyia - DVD
3Sari Zill Bag
Home > FAQ

FAQ

  1. HOW DO I PLACE AN ORDER?
  2. WHAT PAYMENT METHODS DO YOU ACCEPT?
  3. HOW DO I USE A COUPON?
  4. HOW DO I GET A COUPON?
  5. DO YOU OFFER WHOLESALE OR QUANTITY DISCOUNTS?
  6. DO I HAVE TO PAY SALES TAX?
  7. DO I NEED TO PAY CUSTOMS OR DUTIES?
  8. DO YOU SHIP TO MY COUNTRY?
  9. WHEN IS MY ORDER SHIPPED?
  10. HOW MUCH DOES SHIPPING COST?
  11. WHEN WILL I RECEIVE MY ORDER?
  12. CAN I TRACK MY ORDER?
  13. WHAT IS YOUR RETURN POLICY?
  14. DO YOU HAVE STORES WHERE I CAN SHOP?
  15. CAN I PICK UP MY ORDER AT YOUR WAREHOUSE?
  16. DO YOU HAVE A PRINTED CATALOG?


HOW DO I PLACE AN ORDER?

Choose the item(s) you would like to purchase and add them to your shopping cart. When you are done shopping, click proceed to checkout and complete these steps:
  1. Your shipping information (delivery address).
  2. Choose your shipping method. USPS (United States Postal Service) and UPS rates will be displayed based on the weight of your shipment and the delivery time.
  3. Enter your billing address and choose your payment method. You can pay with a major credit card (Visa, MasterCard, American Express or Discover), PayPal, or money order (USA only). If you are paying with a credit card, the billing address associated with your credit card must match the billing address you enter, otherwise you cannot complete your order.


Back to Top

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept:
  1. Credit Cards
    • Visa
    • MasterCard
    • American Express
    • Discover
  2. PayPal
    For PayPal E-Check: Your order will be processed once funds have cleared allow 5 to 10 banking days.
  3. Google Checkout
  4. Money Orders/Cashiers Check (US orders only)
    Your order will be processed when payment is received

Back to Top

HOW DO I USE A COUPON?

Once you have added your item(s) to your shopping cart, enter your coupon code in the "Apply Coupon" box and click the "Go!" button. You must apply your coupon while in the shopping cart area before you proceed to checkout.

Back to Top

HOW DO I GET A COUPON?

For updates on special promotions, sales and new arrivals, you can:
  • Like us on Facebook
  • Follow us on Twitter
  • Sign up for our E-Mail newsletter
  • Watch for postcard coupons in your next bellydance.com shipment

Back to Top

DO YOU OFFER WHOLESALE OR QUANTITY DISCOUNTS?

Yes, both wholesale and quantity discount pricing is available. Please contact us for details.

Back to Top

DO I HAVE TO PAY SALES TAX?

All orders delivered to California addresses are subject to the appropriate sales tax, currently at 8.75%

Back to Top

DO I NEED TO PAY CUSTOMS OR DUTIES?

All orders shipped outside of the United States may be subject to taxes, duties or other fees by the customs department of your country. We do not collect or charge any additional fees or taxes for international shipments.

WORLDWIDE SHIPPING DETAILS:

Back to Top

DO YOU SHIP TO MY COUNTRY?

Yes, we ship to any country that receives mail. You will be able to choose your country during the checkout process. If you do not see your country listed, please contact us. Please note that APO/FPO shipments may require additional delivery time.

Back to Top

WHEN IS MY ORDER SHIPPED?

Orders received before 4:00 PM PST will ship the same day, provided the product(s) ordered is in stock in our local warehouse. USPS Express Mail orders must be received by 2:00 PM PST to ship the same day. Orders received after these deadlines will ship the next business day. Orders received on Saturday, Sunday or holidays will ship the following business day.

Back to Top

HOW MUCH DOES SHIPPING COST?

Shipping prices are based on the weight of your item(s) and the shipping method you choose. During the checkout process, USPS (United States Postal Service) and UPS rates will be displayed based on the weight of your shipment and the delivery time. If you don't find an option that works for you, you can cancel your order at that time and your credit card or PayPal account will not be charged as the shipping selection comes before any payment information is collected.

Back to Top

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped from Los Angeles, California. Pricing is based on the weight of your order. Here are the delivery times for the shipping options available:

Domestic (USA)
  • USPS (United States Postal Service) options:
    1. First Class Mail: 1 - 5 days, depending on your distance from Los Angeles. This option will not be listed in your shipping options if your package weighs over 13 ounces.
    2. Priority Mail: 1 - 3 days, depending on your distance from Los Angeles.
    3. Express Mail: 1 - 2 business days (order must be received by 1:00 PM PST)


  • UPS (United Parcel Service) No P.O. Box deliveries
    1. Ground: 1 - 5 business days, depending on your distance from Los Angeles. Please click here to see delivery time to your location for UPS Ground
    2. 3 Day Select: 1 - 3 business days, depending on your distance from Los Angeles
    3. 2nd Day Air: 1 - 2 business days, depending on your distance from Los Angeles
    4. Next Day Air: Overnight
International:

  • USPS (United States Postal Service)
    1. First Class Mail: 6 - 15 days, depending on the speed and efficiency of the post office in your county. This does not include delays caused by the post office or customs/duties office, which may delay your order up to another 15 days.
    2. Priority Mail: 5 - 10 days, depending on the speed and efficiency of the post office in your county. This does not include delays caused by the post office or customs/duties office, which may delay your order up to another 15 days.
    3. Express Mail: 3 - 5 days, depending on the speed and efficiency of the post office in your county. This does not include delays caused by the post office or customs/duties office, which may delay your order up to another 15 days.


  • UPS (United Parcel Service) - Note: no P.O. Box deliveries
    • Worldwide Express: By 12:00 PM (noon)
      1. Canada: Next business day
      2. Europe, Mexico and Latin America: Two business days
      3. Asia and Australia: Three business days
    • Worldwide Saver: By end of day
      1. Canada: Next business day
      2. Europe, Mexico and Latin America: Two business days
      3. Asia and Australia: Three business days

Back to Top

CAN I TRACK MY ORDER?

Tracking numbers that provide detailed information about the progress of your package are given to you in your shipment notification E-Mail for the following shipping methods:
  • Within the USA:
    1. USPS Priority Mail
    2. USPS First Class Mail (International)
    3. USPS Priority Mail (International)
    4. USPS Express Mail
    5. UPS (all service levels)
  • International:
    1. USPS Express Mail (International)
    2. UPS Worldwide Express
    3. UPS Worldwide Saver
Customs numbers are available to you for the following shipping methods. These tracking numbers provide basic information limited to the arrival of the package to the border of your country:
  • First Class Mail (International)
  • Priority Mail (International)

Back to Top

WHAT IS YOUR RETURN POLICY?

You can return your unused item(s) (except personal items such as earrings) for exchange, store credit or refund within 30 days of receipt of your order.

Please Note: Media items including CDs, DVDs, cards and books are not returnable. Due health and hygiene concerns, certain items such as earrings, hair accessories, temporary tattoos, makeup and beauty items, etc., may NOT be returned. Also, items returned with pet hair on the product or inside the packaging will not be eligible for a refund. Only one return transaction (package returned) per order. Once item(s) from an order have been returned for an exchange, any additional exchanges will be subject to a $5.00 restocking fee and the customer is responsible for any additional shipping charges. Also, if more than 75% of items ordered or $300 of merchandise is returned in a three month period, a six month moratorium will be placed on the account and no returns of any kind will be accepted during this period.

To make a return, please:
  1. Log in to your Bellydance.com account
  2. Under the "Track your recent orders" section, click on "view details" next to the order number in question.
  3. Click on "Add New RMA" which is a blue button on the right of your screen directly above the list of item(s) you purchased.
  4. Please complete the "Create New RMA" screen and click "Save RMA" button at the bottom of the page.
  5. You will receive an E-Mail with simple instructions on how to ship your item(s) back at your expense.

    If you did not create a Bellydance.com account, please click here to print an RMA form and include it with your return.

    Once your return item(s) have been received, we will process your return within two business days.
    • Exchange items are typically shipped the same day.
    • Store credit is issued in the form of a certificate code, which you will receive via E-Mail.
    • Refunds are issued back to the payment method used. For credit cards, it may take an additional two days for the credit to appear on your card statement.
    Store credits and refunds are issued for the amount of the item(s) purchased. Shipping charges will not be refunded.

DO YOU HAVE STORES WHERE I CAN SHOP?

Bellydance.com is an on-line store only, there are no physical locations where you can shop for merchandise.

CAN I PICK UP MY ORDER AT YOUR WAREHOUSE?

Yes, you can pick up your order from our warehouse to save on shipping costs and time. Simply place your order online and use the Bellydance.com address as the SHIPPING address (1006 E. Broadway, Glendale, CA 91205), and you will see "pick up" as a shipping option in the shipping calculation page. Please indicate in the comments section the date and time that you expect to pick up your order so we can have it ready for you. You can only pick up your order during our regular business hours, which are 9:30am to 6:00pm Monday through Friday. When you arrive at our location, go to the back building warehouse and provide your name and order number.

Back to Top

DO YOU HAVE A PRINTED CATALOG?

We do not have a printed catalog. Our selection and quantities are updated in real-time so it changes constantly, making it impractical to produce a printed list of merchandise. By keeping our online store updated, our customers can see the latest offerings and promotions any time they visit!

Back to Top

FacebookTwitterPinterestinstagram